Automate appointment booking, intake and patient queries.
Smarter Care. Lower Costs. 24/7
Automate appointment booking, intake and patient queries.
Smarter Care. Lower Costs. 24/7
CAPABILITIES
Registration, scheduling, intake, insurance verification, refills, results, payments, after-hours calls- resolved instantly, 24/7, with empathy and full EHR integration.
Book appointments in real time, fill last-minute cancellations, and keep your calendar optimized around the clock.
Streamline the pre-visit, from demographics and vitals to intake forms and consents. Patient data syncs instantly with the chart so providers start every encounter fully prepared.
Automate insurance capture, eligibility checks, and prior authorizations for fewer rejections, faster check-ins, and a seamless experience for staff and patients.
Manage refill requests effortlessly. Patients confirm their medication details, and the AI completes refills instantly, surfacing only the cases that need clinical review.
Collect co-pays, deposits, and payment plans effortlessly with secure payment links that make paying simple, transparent, and stress-free.
Patients instantly get answers to common questions, directions, parking, accepted insurances, clinic hours, and what to bring, so staff can focus on care, not calls.
CONVERSATIONAL AI
Deliver natural, empathetic, and accurate conversations every time.
CureMD’s AI voice assistant listens, understands, and responds with clinical precision. It adapts to accents, handles interruptions naturally, and integrates seamlessly with your telephony system. With built-in noise reduction and real-time context awareness, it ensures clarity, empathy, and faster resolution in every patient call.
CureMD’s AI voice assistant listens, understands, and responds with clinical precision. It adapts to accents, handles interruptions naturally, and integrates seamlessly with your telephony system. With built-in noise reduction and real-time context awareness, it ensures clarity, empathy, and faster resolution in every patient call.
SAFETY
HIPAA-compliant AI built for healthcare. Transparent, trustworthy, and robust, so you can innovate without risk.
End-to-end encryption, SOC 2 controls, audit trails, and role-based access keep every interaction protected and fully compliant.
Explainable logic and configurable guardrails ensure every response is accurate, traceable, and aligned with your policies.
Gain full visibility into every conversation through real-time dashboards, recordings showing intent, confidence scores, and call matrix. So you stay in control at all times.
ANALYTICS
Monitor performance in real time with analytics dashboards that track call resolution rates, CX metrics, patient satisfaction and view omni-channel transcripts and recordings.
Impact
CUSTOMER STORIES
From solo providers to enterprise networks, leading organizations trust CureMD’s AI Front Desk to simplify patient access, streamline operations, and deliver measurable results, every day.
“Coordinating intake, scheduling, and refills across multiple locations used to be a daily challenge. CureMD’s AI handles the complex workflows reliably and keeps every provider’s schedule optimized. It’s dramatically improved patient experience and reduced the burden on our front desk teams.”
“Our call volume was unpredictable and overwhelming, especially during peak hours. The AI Contact Center now answers every call instantly and manages scheduling and FAQs without tying up staff. We’ve seen a clear increase in booked visits and our team finally feels in control again.”
“Intake calls in behavioral health can be long and emotionally demanding for our staff. The AI Contact Center now handles screening questions, insurance checks, and follow-up routing so patients get support quickly and reliably. It has reduced our administrative overload and allowed clinicians to stay focused on care.”
“Managing prescription refills and patient triage was consuming hours of staff time daily. The AI Contact Center now handles routine requests intelligently, escalates urgent cases appropriately, and integrates seamlessly with our EHR. Our team can focus on complex care while patients get faster responses.”
No hardware, downtime, training or turnover
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