Acceptable Forms of Payment include:
For a new practice:
For a practice with In-house billing:
All users have access to phone support during normal business hours, hence, customer support is just a call away. The response times, depend upon the nature and severity of the problem such as:
|Critical||Critical/Show stopper. System cannot function or suggested alternative has drastic impact on the productivity.||1 Hour||4 Hours|
|Medium||Minor error. System can function. Clear work around available.||4 Hours||2 Days|
|Low||Functional Enhancement||5 Days||Next Upgrade Release|
CureMD offers three implementation models - On Demand, On Premise and Enterprise. Each of these models requires minimum investment and training - rising above cost and complexity barriers to accelerate adoption.
1. On Demand - SMART Cloud Software as a Service (SaaS)
On demand subscription includes hosting, support, upgrades, maintenance, security and business continuity services, eliminating the need for upfront expenditure on software, hardware and ongoing IT administration.
Practices requiring high performance solutions can depend on the On-Demand SMART cloud subscription for round-the-clock access, hassle-free maintenance, free upgrades and disaster recovery.
2. On Premise - Client Hosted
Medium to large practices with IT staff can keep their own server with CureMD software installed for local and remote access - keeping data in their own office with greater control and flexibility. Although CureMD recommends signing up for an individual cloud, which eliminates the need of on-site hardware maintenance and IT staff. It also ensures SMART cloud subscription for round-the-clock access, hassle-free maintenance, free upgrades and disaster recovery.
CureMD application framework is available for enterprise installations with custom content and reusable source code library to provide unprecedented flexibility, customization and integration opportunities.
Whichever CureMD solution you choose (On Demand, On Premise or Enterprise), you get the entire platform of integrated features, free upgrades and dedicated support.
CureMD is connected with hundreds of hospitals, labs and radiology centers. Many digital devices are also connected with CureMD. Please request your implementation specialist for a fresh connectivity catalog.
Click here to view a list of all labs we interface with.
CureMD works with the following devices:
CureMD employs advanced security and certified business continuity systems that prevent data loss while keeping your information secure, private and accessible. Security features included with CureMD are: