Revenue cycle management refers to the process of managing the flow of patient information and medical claims through the healthcare system. The goal of revenue cycle management is to ensure that healthcare providers are paid for the services they deliver in a timely and efficient manner.
This typically involves a combination of people, processes, and technology working together to manage the various steps in the revenue cycle, such as verifying insurance coverage, submitting claims to payers, and collecting payments from patients.
Revenue cycle management is all about making sure that all of the steps involved in a claim’s processing are accurate, even if a patient has an account with the provider. An inaccurate or ineligible insurance policy will only result in a denied claim later in the revenue cycle, which means a delay in your reimbursements. It also means more work for you, who must then comb through the patient’s information to correct the errors made by your provider.
We've compiled a list of the products that have won our Top Rated award. The list is based on reviews, rating, customer satisfactions and KLAS rating. The Best in KLAS report ranks software and services vendors based on the feedback of thousands of healthcare professionals around the world. A Best in KLAS award signifies to the healthcare IT industry that these companies are committed to providing high-quality products and services.
Most aspiring physicians enter medicine out of a desire to help people. But helping people is also a business, and it's important to remember that when you're running a practice. Many practices forego revenue cycle management services, and that can hurt their bottom line. These revenue cycle management companies can help reduce the burden of billing on your staff and patients by streamlining the process.
Here are the 5 best Revenue Cycle Management vendors based on pricing, usability, and technology for small, medium, and large practices.
CureMD is a revenue cycle management company that helps medical practices maximize reimbursements, deliver actionable insights into the financial health of your practice, and provide world-class service.
We customize our RCM services to meet your unique needs, with the right workflows and support to help practices achieve desirable financial outcomes.
The Team of CureMD's experienced, knowledgeable RCM experts are 24/7 available to assist you in your organization's transition to value-based reimbursements or the integration of recently acquired physicians groups.
CureMD's Revenue Cycle Management automates claims submission, tracks status, and identifies errors to reduce claim denials and improve collections.
With our solution provides clear statements, online payment options, and payment plans to improve collections and enhance the patient experience.
Our solution provides real-time dashboards and detailed reports to track performance metrics and generate actionable insights for data-driven decision-making.
Use clinical info to drive financial outcomes within a clinically driven revenue cycle. Streamline revenue cycle management and help enhance patient access to care. Learn how.
Highly flexible & affordable billing experience with unprecedented financial transparency.
12 Reviews
PwC (PricewaterhouseCoopers) is a global professional services firm that provides a wide range of consulting and advisory services to clients in various industries, including healthcare. One of the services they offer is revenue cycle management (RCM) consulting for healthcare providers.
PwC (PricewaterhouseCoopers) is a global professional services firm that provides a wide range of consulting and advisory services to clients in various industries, including healthcare. One of the services they offer is revenue cycle management (RCM) consulting for healthcare providers. PwC's RCM services help healthcare organizations optimize their revenue cycle by identifying inefficiencies, improving processes, and implementing best practices. This can involve everything from streamlining billing and coding processes to improving patient collections and reducing denials. PwC's RCM services also focus on leveraging technology and data analytics to improve revenue cycle performance. They help healthcare organizations select and implement the right technology solutions to support RCM, and use data analytics to identify areas for improvement and measure performance. Overall, PwC's RCM services are designed to help healthcare providers improve their financial performance and optimize their revenue cycle, ultimately leading to improved patient care and outcomes.
HIPAA Compliance
Templates
Charting / Document management
Interactive Reporting Framework
Intutative PMO Features
Adequate KPIs definition
Visual interface
High Price
Better Alternative Available
Ease-of-use
4.0
Customer Support
3.8
Value For money
4.1
Functionality
3.9
15 Reviews
Athenahealth is a healthcare technology company that provides cloud-based services and software to medical practices, hospitals, and other healthcare organizations. The company was founded in 1997 and is headquartered in Watertown, Massachusetts, USA.
Athenahealth is a healthcare technology company that provides cloud-based services and software to medical practices, hospitals, and other healthcare organizations. The company was founded in 1997 and is headquartered in Watertown, Massachusetts, USA. Athenahealth's offerings include electronic health records (EHRs), practice management software, revenue cycle management tools, patient engagement solutions, and population health management services. These services are designed to help healthcare providers improve patient care, streamline administrative tasks, and increase revenue. At athenahealth, their team of revenue cycle management (RCM) experts strive to understand the unique needs of their clients and implement customized solutions to support their goals. Their tailored approach to RCM has proven to be effective in helping hospitals achieve impressive financial outcomes. To further enhance staff productivity and encourage adherence to best practices, athenahealth has developed Gamify, a staff-facing, game-like experience that sits on top of their athenaIDX RCM system. Gamify incentivizes billing team members to improve their performance and compete with their colleagues by earning points for their achievements. This has resulted in increased engagement and motivation among billing staff.
HIPAA Compliance
Templates
Charting / Document management
Combined Business Office
Athena Gamify
Athena Collector
Lacks transparent pricing
Third-party software integrations with a fee
Starting price doesn’t include PM or medical billing tools
Ease-of-use
3.7
Customer Support
3.6
Value For money
3.7
Functionality
3.5
10 Reviews
CureMD's revenue cycle management is designed to streamline clinical workflows and enhance patient care. The system includes features such as clinical decision support, Eligibility and benefit verification, and chart entry tools. Additionally, CureMD offers practice management tools that are designed to help healthcare providers manage their operations more efficiently, including billing and revenue cycle management, scheduling, and reporting.
CureMD's revenue cycle management is designed to streamline clinical workflows and enhance patient care. The system includes features such as clinical decision support, Eligibility and benefit verification, and chart entry tools. Additionally, CureMD offers practice management tools that are designed to help healthcare providers manage their operations more efficiently, including billing and revenue cycle management, scheduling, and reporting. CureMD understands that each healthcare organization has unique RCM needs, which is why the company offers a customized approach to RCM. Their team of certified coding and billing professionals work tirelessly to gain a thorough understanding of each client's specific RCM challenges, and then tailor a solution to address those challenges. CureMD's RCM solution includes a range of services, from coding and billing to denial management and collections. By taking a comprehensive approach to RCM, CureMD helps its clients maximize their revenue and improve their financial performance. CureMD's RCM team is highly experienced and trained in the latest industry standards and regulations. They work diligently to stay up-to-date on any changes to billing codes, regulations, and compliance requirements, ensuring that their clients are always receiving accurate and compliant billing services.
HIPAA Compliance
Templates
Charting / Document management
Competitive pricing
Exceptional Go-Live support
Free hosting, upgrades, training, maintenance and support
No dentistry
No Free Trial
Does not support Android
Ease-of-use
4.2
Customer Support
4.4
Value For money
4.1
Functionality
4.0
8 Reviews
Healthcare revenue management can be a daunting task for any provider, which is why we have created a more effective solution. Azalea’s team of dedicated and fully-certified billers are here to assist you with every aspect of revenue management, from claims submissions to denials management.
Healthcare revenue management can be a daunting task for any provider, which is why we have created a more effective solution. Azalea’s team of dedicated and fully-certified billers are here to assist you with every aspect of revenue management, from claims submissions to denials management. With Azalea’s support, you can accelerate revenue growth, reduce overhead spending, minimize claims and denials, and gain complete visibility into your practice's performance. Azalea’s solution is designed to streamline revenue workflows and maximize revenue streams, while also providing you with peace of mind and more time to focus on delivering quality care to your patients. Azalea Health's RCM has been shown to perform up to 20% better than the Medical Group Management Association (MGMA) industry standard for A/R days outstanding. This means that Azalea Health's RCM can help healthcare providers collect payment faster and more efficiently, improving their cash flow and reducing the risk of bad debt. Azalea Health achieves this exceptional performance through a combination of technology and expertise. Their RCM services leverage advanced analytics and reporting tools to identify areas for improvement and streamline revenue workflows. In addition, their team of certified billing professionals are highly experienced and knowledgeable in industry best practices, coding requirements, and compliance regulations.
HIPAA Compliance
Templates
Charting / Document management
Ease of Scanning documents into patient chart
Doesn't go down very often
Print and view revenue reports at any time for any period
Billing errors in patients invoices
Dependence on an reliable internet provider
Lack of call support
Ease-of-use
4.4
Customer Support
4.4
Value For money
4.1
Functionality
4.0
7 Reviews
AdvancedMD's revenue cycle management (RCM) services offer a cost-effective and competitive solution for healthcare providers seeking a high level of expertise and technology scalability. With AdvancedMD RCM, providers gain access to a team of expert RCM personnel and innovative technologies that can adjust to meet their fluctuating needs.
AdvancedMD's revenue cycle management (RCM) services offer a cost-effective and competitive solution for healthcare providers seeking a high level of expertise and technology scalability. With AdvancedMD RCM, providers gain access to a team of expert RCM personnel and innovative technologies that can adjust to meet their fluctuating needs. AdvancedMD also offers clinical flexibility, allowing providers to choose to use their AdvancedMD electronic health record (EHR) or any other EHR that they prefer. This flexibility ensures that providers can continue using the EHR system that best fits their practice. One of the key benefits of AdvancedMD RCM is its streamlined charge capture process. The system is designed to be simple, fast, and integrated, ensuring that data flows seamlessly in real-time. This enables providers to stay on top of their revenue cycle with ease, minimizing the risk of missed charges and reducing the potential for revenue loss. Overall, AdvancedMD RCM provides an affordable and efficient solution for healthcare providers seeking a high level of RCM expertise and technology scalability. With clinical flexibility and seamless charge capture, providers can focus on delivering quality patient care while leaving their revenue management in the hands of experts.
HIPAA Compliance
Templates
Charting / Document management
Auto-accept consent forms
Comprehensive patient portal
Secured iPhone and iPad function
Additional cost for add-ons and training
Frequently slow systems
More expensive than some competitor software
Ease-of-use
3.5
Customer Support
3.4
Value For money
3.6
Functionality
3.3
11 Reviews
Kareo's RCM services cover the entire revenue cycle, from eligibility verification and claims submission to payment posting and collections. The service also includes features such as denial management, appeals management, and reporting and analytics. The system is designed to be user-friendly and intuitive, allowing medical practices to easily manage their billing and collections processes without needing to be billing experts.
Kareo's RCM services cover the entire revenue cycle, from eligibility verification and claims submission to payment posting and collections. The service also includes features such as denial management, appeals management, and reporting and analytics. The system is designed to be user-friendly and intuitive, allowing medical practices to easily manage their billing and collections processes without needing to be billing experts. One of the key benefits of Kareo's RCM service is the dedicated support provided by a team of billing experts. These experts work directly with medical practices to ensure that their billing processes are optimized and that they are collecting the maximum amount of revenue possible. The team also provides ongoing training and support to ensure that medical practices are up to date with the latest billing and compliance regulations. Kareo's RCM service is also highly customizable, allowing medical practices to tailor the service to their unique needs. Kareo offers multiple pricing plans, so practices can choose the level of service that is best suited for their business. Overall, Kareo's RCM service provides a comprehensive and customizable solution for medical practices looking to streamline their billing and collections processes. With dedicated support, user-friendly software, and customizable pricing plans, Kareo's RCM service is a valuable tool for medical practices looking to optimize their revenue cycle management.
HIPAA Compliance
Templates
Charting / Document management
Easily train staff to use the software
Comprehensive analytics
Intuitive design and easy to use
Slow processing while uploading
Outsourced Customer support
Scheduling is fee-based
Ease-of-use
4.2
Customer Support
3.9
Value For money
3.9
Functionality
3.7
6 Reviews
r1rcm offers healthcare providers the flexibility to choose from a comprehensive end-to-end engagement or targeted solutions for specific areas of their revenue cycle management needs. With these solutions, r1rcm helps to reduce total cost to collect, enhance net patient revenue, and improve overall patient experience.
r1rcm offers healthcare providers the flexibility to choose from a comprehensive end-to-end engagement or targeted solutions for specific areas of their revenue cycle management needs. With these solutions, r1rcm helps to reduce total cost to collect, enhance net patient revenue, and improve overall patient experience. One of the key advantages of r1rcm's services is their purpose-built technology platform, which is powered by intelligent automation. This platform is designed to eliminate the friction caused by fragmented point solutions, making it easier for healthcare providers to manage their revenue cycle more efficiently. In addition to their advanced technology platform, r1rcm also brings a wealth of domain expertise and proven processes to the table. The combination of these resources and integrated technology enables a true transformation of the revenue cycle for healthcare providers. By partnering with r1rcm, healthcare providers can optimize their revenue cycle management processes, improve their financial performance, and deliver a better patient experience.
HIPAA Compliance
Templates
Charting / Document management
Pre-Registration
Scheduling
Financial Counseling
No control over your information
Not Fully Automation
Not Recommended for Non Emergency Medical Services
Ease-of-use
4.0
Customer Support
3.8
Value For money
4.1
Functionality
4.0
10 Reviews
DrChrono's Revenue Cycle Management service offers healthcare providers the opportunity to focus on delivering quality patient care while maintaining income stability. The DrChrono team manages the complete lifecycle of medical claims, including claim submission and coding compliance, allowing providers to reduce their administrative burden and free up more time to focus on their patients.
DrChrono's Revenue Cycle Management service offers healthcare providers the opportunity to focus on delivering quality patient care while maintaining income stability. The DrChrono team manages the complete lifecycle of medical claims, including claim submission and coding compliance, allowing providers to reduce their administrative burden and free up more time to focus on their patients. DrChrono's personalized service is designed to provide a high level of support and assistance to medical practices. Each practice is assigned a dedicated Account Manager who is available to answer questions, provide support, and help the practice reach its financial goals. This tailored approach has resulted in practice managers reporting an average 20 percent increase in annual revenue and a 30 percent reduction in administrative costs when using DrChrono's revenue cycle management solution. To ensure optimal revenue cycle management, DrChrono provides dedicated teams of coders, billers, and compliance officers to handle each practice's needs from check-in to claim submission. These teams work closely with each practice to ensure that they are receiving the support and guidance they need to optimize their revenue streams and maintain financial stability. Overall, DrChrono's Revenue Cycle Management service offers a comprehensive and personalized solution to revenue cycle management. With a dedicated Account Manager, tailored teams of experts, and a focus on optimizing revenue streams and reducing administrative costs, DrChrono's RCM service is a valuable tool for medical practices seeking to streamline their revenue management processes.
HIPAA Compliance
Templates
Charting / Document management
Free shifting from old EHR
Cost is competitive
Seamless telemedicine application
The system can sometimes be slow
Delayed technical solutions
Reports of slowness due to maintenance updates
Ease-of-use
4.1
Customer Support
3.8
Value For money
3.9
Functionality
3.8
4 Reviews
CareCloud provides a suite of revenue cycle management (RCM) services, including all aspects of billing and revenue management. In addition, clients have the option to add on CareCloud's medical software and consulting services for a comprehensive healthcare technology solution.
CareCloud provides a suite of revenue cycle management (RCM) services, including all aspects of billing and revenue management. In addition, clients have the option to add on CareCloud's medical software and consulting services for a comprehensive healthcare technology solution. One unique advantage of CareCloud is their PMS-agnostic structure, which allows clients to choose their preferred practice management system (PMS) provider. This flexibility ensures that clients can continue to use the PMS system that best fits their business needs. CareCloud's team of RCM professionals are dedicated to serving as an extension of each client's own staff. They work closely with clients to streamline administrative and back-office functions that support their medical practices, ensuring optimal revenue management and financial performance. CareCloud's billing solution is highly flexible and often offered at low cost. However, smaller practices should be aware that there may be a hefty setup fee associated with the solution. For high-revenue practices in need of flexible and scalable solutions, CareCloud is an excellent choice. Overall, CareCloud's RCM services provide clients with a comprehensive and flexible solution to their revenue cycle management needs.
HIPAA Compliance
Templates
Charting / Document management
Integrates revenue cycle management and practice management
Provide drag and drop scheduling
Cloud-based
Android app not available
Uploading large files difficult
Lacks pricing transparency
Ease-of-use
3.8
Customer Support
3.5
Value For money
3.5
Functionality
3.3
9 Reviews
MedicsRCM is a healthcare technology company that offers revenue cycle management (RCM) services at an outstanding value. The company charges a competitive range of 3% to 6% of a medical practice's monthly collections, making it a cost-effective solution compared to other RCM services.
MedicsRCM is a healthcare technology company that offers revenue cycle management (RCM) services at an outstanding value. The company charges a competitive range of 3% to 6% of a medical practice's monthly collections, making it a cost-effective solution compared to other RCM services. MedicsRCM's solutions and technologies are built around a sophisticated in-house rules engine and application configuration tools. These features help to define and build complex rules and conditions, as well as navigate challenging business process flows. This ensures that MedicsRCM's RCM services are customizable and tailored to each client's specific needs. While MedicsRCM's medical practice billing software is low-priced, it can be challenging to navigate without proper training. However, despite this, the software is still an excellent choice for larger practices due to its low cost and high financial performance to accounts receivable (FPAR). In summary, MedicsRCM provides clients with a competitive and value-driven RCM solution. Their advanced rules engine and configuration tools ensure that clients receive a customized solution that addresses their unique needs. While their medical practice billing software may require proper training to navigate, their overall low cost and high FPAR make MedicsRCM an attractive option for larger practices.
HIPAA Compliance
Templates
Charting / Document management
Patient Demographics
Lab Integration
Reporting and Analytics
Employee Management
Absence of a test environment
Not meant for behavioral health
Ease-of-use
3.7
Customer Support
3.1
Value For money
3.4
Functionality
3.6
The content presented on CureMD is intended solely for educational purposes. It should be noted that your financial circumstances are distinctive, and therefore, the products and services reviewed by us may not be appropriate for your particular situation. We do not provide financial advice, nor do we offer any advisory or brokerage services. Furthermore, we do not suggest or recommend that individuals purchase or sell specific stocks or securities. It is important to bear in mind that the performance information provided may have undergone changes subsequent to its publication, and past results do not guarantee future outcomes.
The process of receiving payments from insurance companies isn't always easy. It requires effort to collect maximum revenue for the services provided. Errors when billing or submitting claims can lead to denials, which are often difficult to overcome. Revenue Cycle Management companies work hard to keep in touch with insurance companies after payments are made, ensuring that fewer payments are denied in the future.
Revenue Cycle Management refers to the technology and processes used by hospitals and healthcare professionals to track patient claims, ensure they are paid accurately, and collect unpaid amounts. Most of the healthcare providers struggle to implement information technology to manage the claims successfully, which is, one reason why outsourcing this job to Revenue Cycle Management companies may be a good idea. Those companies have equipped technologies to collect and submit claims without denials, while hospitals do not have that benefit.
To ensure that you are getting paid for the services you provide to patients, itis important to have staff trained in best practices for billing. If your hospital or clinic does not have a revenue cycle management program in place, it is likely that you are losing money on every claim that is not negotiated successfully. Revenue Cycle Management companies work with well-trained staff who can ensure that patient demographic details are captured accurately and translated into successful claims,
Claims processing is an essential part of revenue cycle management. Without it, errors will go undetected and the revenue stream will be interrupted. A streamlined claims process can help healthcare organizations function smoothly and optimize their revenue streams.
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