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Telemedicine

Secure, Integrated and
easy to use.

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Secure, Integrated and easy to use.

A state of the art, fully-integrated telemedicine solution
for virtual visits of all types.


Our HIPAA-compliant all-in-one solution offers everything you need to
immediately
deploy telemedicine services
across all medical settings. 

HIPAA Compliant

Telemedicine Services

Business Associate Agreement

Contractual guarantee that we will safeguard your clients’ Protected Health Information (PHI) as per HIPAA Technical Standards. The legal liability from any improper handling of PHI on our
part will be shifted from
you, to us.

Encryption

256-bit AES-encrypted signaling
and media stream
256-bit SSL-encrypted administration
128-bit AES-encrypted full database encryption.

Role-Based Security

Assign permissions to staff based on their role to ensure “minimum necessary” and appropriate access in accordance with
HIPAA’s Privacy Rule.

Business Continuity

All in one

Disaster Recovery

Mature DR processes with the highest Recovery Point as well as Recovery Time objectives.

All in one

Automatic Fail-Over

End-to-end automated processes to switch traffic to the standby system. you will
always experience flawless,
uninterrupted service.

All in one

DDoS Protection

Protected by Cloudflare’s 15 Tbps network against Distributed Denial of
Service attacks.

Scheduling & Launching Sessions

Schedule any visit as TeleVisit to provide a
simple and efficient process for patients
and providers worldwide.

Track and send invitations

Dashboard

Track and send invitations, monitor patient arrival, launch sessions and more from
your personalized dashboard.

Schedule on behalf of others

Schedule on behalf of others

Invite participants by email, text, or by providing a unique 9-digit code over the phone. Schedule on behalf of other providers by using a complimentary scheduler role.

Group Sessions

Group Sessions

Schedule online group sessions of up to 99 participants without worrying about audio loss or video degradation.

Calendar integration and reminders

Calendar integration and reminders

Add session invitations as appointments in Outlook, Google and other calendars. Automatic reminders are sent to all participants before start
of the session.

In Session Tools

Our integrated platform utilizes the most advanced,
full-featured video conference solution available today.

Patient consent and intake

Create intake forms and consent documents for patients to review and sign in your virtual waiting room. Create, view and manage clinical notes for any session. All notes and documents are securely
stored as per HIPAA standard.

Secure

Secure chat and file transfer

Exchange encrypted messages with patients from your dashboard to your waiting room. Patients can share files securely for provider review.

Screen sharing and collaboration

Host or participant(s) can securely share any open window on their computer, including documents, web pages or even videos with their original sound. Meeting participants can see each other while in session. System tools allow for participants to mark up, type
and erase annotations.

Technical support

Technical support

Award-winning phone support is available for all users and their participants with an average response time of 2 minutes, most issues are resolved in under 5 minutes.

Personalization, online payments and analytics

All in one

Branding

Personalize your virtual practice by creating your own URL subdomain, adding your logo and changing system colors.

All in one

Online payments

Request or require payment before a session begins using Stripe. Payment may also be requested using PayPal or authorize.net

All in one

Clinical listing

Create your unique profile in our clinician directory for potential patients to discover. Add a photo, select your practice types and locations and add a description
of your service.

All in one

Analytics

Keep track of your session history and view overall stats from your account. Usage activity can be downloaded as a PDF and filtered
by date and provider.

All in one

Virtual waiting room

Patients who accept your session invitation are brought to your Virtual Waiting Room where they can check-in for the session, fill out intake forms, review consents, view custom links, make
payments and more.

Premium Features

All in one

Secure recordings

Record HIPAA compliant sessions of patient encounters. Utilize a simple interface for retrieval and review of recordings. Bookmark key moments from recordings while adding notes to each bookmark.

All in one

Provider collaboration

Deploy On-Demand service delivery by creating groups of available providers from other hospitals, nursing homes, and specialty practices, etc. to collaborate in scheduled TeleVists.

All in one

Virtual Walk-in/Urgent Care Clinic

With Patient Queueing, medical organizations can allow patients to request consults on-demand from a public-facing website or patient portal.

All in one

API integration

Leverage our out of the box API to integrate into any EHR, provider portals and other websites. API allows for single sign-on, session management, and User/

participant management.

Awards

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