Implementation Director - EMR/EHR, Enterprise Practice Management

CureMD has been a tremendous success, and we attribute it to the vision, innovation, anticipation, dedication and perseverance of our team. We a fast growing healthcare IT technology company with a business model that generate maximum.

Our goal has always been to share our success by attracting, developing and retaining top talent in a hot market, and if you join the team at CureMD you will experience our commitment and dedication to our team.

Position Overview
The CureMD Implementation Director leads cross-functional teams to evaluate, plan, implement, support and manage deployment of CureMD system in an ambulatory care setting.

Emphasis is on the successful delivery of a production ready system with trained end users, followed by continuous improvement and support.

CureMD desires a highly motivated, self-starter and independent person who loves to work with clients, is extremely well organized, can manage multiple projects simultaneously and is an excellent communicator / leader.

Responsibilities

• Service organization capacity building and re-design, SOP, KPI and communication control enhancement.
• Consulting, GAP analysis, implementation, training, support and maintenance organization oversight and development.
• Pre/post-sales consulting for large institutional buyers e.g: Regional Extension Centers, health networks, multi-specialty group practices etc.
• Change and project management leadership support to customer practices and administration for implementation/support.
• Coordination of resources (clinical, administrative, IT, and consulting) to support the project and ongoing quality oversight (upgrades and maintenance).
• Provide effective direction in identifying objectives, establishing plans/milestones and success criteria, and monitoring the project's progress.
• Travel to client sites and train end users (clinical and administrative staff) on the CureMD software and ancillary functionalities.
• Serve as the expert resource for assisting end users in identifying business requirements and planning system development needs.
• Managing risk mitigation and successfully delivering the desired results in tight deadlines.
• Research and implement detailed customer requirements, technical issues and regulatory guidelines.

Requirements

• Bachelor's or Advanced Degree in software engineering, healthcare IT, medicine or business management,
• 5 + years’ experience in GAP analysis / practice readiness assessment, best practice recommendations, business process re-engineering, workflow optimization, implementation, data migration, training, support, maintenance, pre and post implementation benchmarking for medium to large enterprise installations.
• 3 + years hands on experience in change and project management.
• Exceptional presentation, proposal development, contract negotiation and full life cycle customer fulfillment experience.
• Deep domain knowledge of administrative, clinical, operational workflows for both in-patient and out-patient setting.
• Fundamental understanding of HIEs, REC’s, RHIOs’, ARRA, Meaningful Use, HIPAA.
• Deep workflow and operational expertise in primary and specialty care, charting, administration and patient services.
• Advanced hands on revenue cycle management experience for all medical.
• Experience with industry standard HIT systems like EPM, EMR, PMS, LIS, RIS, Patient Portals, health risk assessment, chronic disease management and surveillance systems etc.
• Minimum 5 years’ experience in leading an organized large consulting, project and change management, implementation, client services, and support teams.
• Minimum 2-4 years’ experience in a service-oriented, consulting environment.
• Self-motivated, detail oriented and team focused.
• Strong analytical, organizational, communication and customer relationship skills .
• Works well under pressure with tight deadlines.
• Must posses our core values of Integrity, Innovation, and Teamwork.

CureMD offers an exciting work environment with attractive remuneration package commensurate with successful candidate’s qualifications and experience. This position is based out of our corporate offices in New York city.

If you meet the above requirements, have the energy and inventiveness of a true leader and believe you can inspire success, please submit your resume and salary history to work@curemd.com for immediate consideration. CureMD Healthcare is an equal opportunity employer. Only short-listed candidates will be notified.